In previous posts I suggested you show one important trait when dealing with others: be high-energy!
If you engage in a conversation and you convey feelings of positivity, empathy, and energy, it’s more likely you will make an impact on your partner. This person will probably walk away from your interaction saying to him/herself: “this was one of the best conversations I’ve ever had: how did he/she make me feel so good about this chat?”. Well, there are some habits for highly effective communication.
Let’s discover them:
- LISTEN – BE ACTIVE – BE CONSTRUCTIVE
The basic rule is that you have to listen first, not talk-talk-talk. People feel appreciated when they see someone in front of them really interested in what they’re saying. But listening in itself is only half of a successful conversation. If you listen but you’re silent, you don’t participate, you don’t make eye contact, or any emotional expression, your listening is either passive or destructive, or both. Instead, your listening must be active and constructive, and your non-verbal communication expressive. You take part in the conversation by asking questions, being nonjudgmental and interested, encouraging friendly debate, and showing the other person you’ve take in his/her viewpoint.
- LISTEN – BECAUSE PEOPLE LOVE TO TALK ABOUT THEMSELVES
When your conversation partner realizes you’re the “listener” type of person, he/she will feel comfortable in talking about his/her interests, beliefs, and opinions. At the end of the day, it’s what our social network era has proved: we love to talk about ourselves and feel others are sympathetic and interested in what we say and feel. The difference is that on a computer you can fake it, but face-to-face you can’t!
- LISTEN AND MAKE OTHERS FEEL IMPORTANT
It might seem a repetition of what I‘ve said so far, but I want to add something here. When you are the “listener” partner in a conversation, the other person feels good about sharing with you more of him/herself and this feeling gets stronger if you take on an active and constructive approach. To make someone feel important means something more: that you place value on their thoughts and opinions. And to do this you have two main ways:
- give honest compliments
- ask for their advice
- FIND THE CPI – the COMMON POINT OF INTEREST
The Common Point of Interest is an essential element to every rewarding conversation and interaction. Your duty as a network marketer is to discover the CPI as soon as possible, because it is the best way to effectively connect with people.
We’ve said that else where that: “we tend to feel closer to people who are similar to us, whom we can exchange stories with, whom we can understand and be sympathetic to”. It’s as easy as asking questions that begin with “What’s your favorite…” “Tell me the best…” or “When was the last time…” The CPI is almost guaranteed to be discovered.
- REMEMBER PEOPLE’S NAMES
It’s not a joke. Isn’t it true that people’s names are the first thing we forget after introductions? And isn’t it also true that when we hear our name mentioned by someone we’ve just met we’re pleased? If you know you’re the kind of person who doesn’t register names in his/her head after shaking hands, make it like a sort of auto-exercise: say it three times in your head, or link it to someone or something that has meaning to you, or say it loud as soon as you have the chance, so it more easily sticks in your head. Choose your way but remember that names are the first mark that defines our identity, and by using them with care your conversation partners will look favorably upon you.
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